Branch Support & Volunteer Engagement Advisor

Cats Protection; Danehill; Hybrid; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing support

Flexible working options

Learning and development

26 days annual leave

Pension & life assurance

Eye care vouchers

Discounted pet insurance

Job summary

Cats Protection, based in the United Kingdom, is seeking a Branch Support Unit Advisor to provide proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff. The role includes coordinating volunteer engagement activities, recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits.

You will also lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting

Qualifications

• Administration experience preferably within an office environment.
• A customer service background with experience interacting with members of the public.
• Proven ability to multi-task and work on own initiative, accurately and under pressure.
• A confident communicator, particularly using the telephone.
• Strong Microsoft Office knowledge including Word and Excel.
• A full UK driving licence and access to a vehicle.
• Able to travel away from home with some overnights.

Responsibilities

• Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes.
• Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits.
• Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams.

Skills

Administration

Customer service

Multi-tasking

Telephone communication

Tools

Microsoft Word

Microsoft Excel

MS Office

Job description

Cats Protection, based in the United Kingdom, is seeking a Branch Support Unit Advisor to provide proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff. The role includes coordinating volunteer engagement activities, recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits.

You will also lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting