Branch Supervisor

Wolseley Group; Wakefield; Presencial; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave with service length

Pension matched up to 9%

Bonus potential

Maternity/adoption leave

Discounts (online and high street)

Healthcare access and YuLife app

Cycle to Work scheme

Descripción de la vacante

Plumb Centre in Wakefield is seeking a Branch Supervisor to support daily branch operations, supervise staff, and deliver excellent customer service on the trade counter. The role requires a full driving licence, prior supervisor experience, and a proactive, outbound sales approach.

You will contribute to growing the customer base, improving profitability, and maintaining stock integrity while collaborating with suppliers.

Formación

• Full driving licence is essential.
• Previous industry or merchant experience preferable.
• Experience as a supervisor within a face-to-face sales environment is essential.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player who will take on a diverse branch role to ensure smooth operation.
• Keenness to learn with a positive attitude and strong work ethic.

Responsabilidades

• Assist the Branch Manager with day-to-day running and operations and take charge when they are not available.
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals.
• Serve customers on the trade counter, offering advice and product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing customer orders (heavy stock).
• Ensure compliance with policies and procedures.

Conocimientos

Full Driving Licence

Supervisor experience

Face-to-face sales

Outbound sales calls

Team player

Positive attitude

Strong work ethic

Descripción del empleo

£28,000 + Bonus + Excellent Benefits

Branch Supervisor - Wakefield (WF2 7BT) - Plumb Centre

Salary: £28,000 + Bonus + Excellent Benefits

Branch Supervisor - Wakefield (WF2 7BT) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Wakefield, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am- 5.00pm and 1 Saturday a month 08.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

We look forward to receiving your application!