Branch Supervisor

Wolseley UK; Swindon; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual leave increasing with service

Generous pension (matched up to 9%)

Bonus potential

Health benefits

Cycle to Work scheme

Job summary

Plumb Centre, part of the Wolseley Group, is seeking a Branch Supervisor for Swindon. You will assist the Branch Manager, supervise staff, and support customers at the trade counter while growing the local customer base and product range.

The role covers general warehouse duties, supplier relations, and local deliveries with a 3.5T van. Working hours are 40 hours per week, Monday to Friday with Saturday rota, in a full-time permanent position.

Qualifications

• Full driving licence required.
• Experience as a supervisor in a face-to-face sales environment is essential.
• Merchant/industry experience preferred.
• Willingness to step up to run the branch in the absence of the Branch Manager.

Responsibilities

• Assist Branch Manager with day-to-day operations and take charge in their absence.
• Supervise and support colleagues, providing guidance, training, and feedback to achieve targets.
• Serve customers on the trade counter, offering advice and product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing (heavy stock).
• Ensure compliance with policies and procedures.
• Drive a 3.5T van delivering to local customers.

Skills

Full Driving Licence

Supervisory experience

Face-to-face sales

Team player

Positive attitude

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - Swindon (SN2 8QF) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Role Overview

As a Branch Supervisor based in Swindon, you'll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures
• Driving 3.5T van making deliveries to customers in the local area

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

Requirements

And here's what we'd like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic