Branch Supervisor – Wakefield | Bonus, Great Benefits

Wolseley Group; Wakefield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave with service length

Pension matched up to 9%

Bonus potential

Maternity/adoption leave

Discounts (online and high street)

Healthcare access and YuLife app

Cycle to Work scheme

Job summary

Plumb Centre in Wakefield is seeking a Branch Supervisor to support daily branch operations, supervise staff, and deliver excellent customer service on the trade counter. The role requires a full driving licence, prior supervisor experience, and a proactive, outbound sales approach.

You will contribute to growing the customer base, improving profitability, and maintaining stock integrity while collaborating with suppliers.

Qualifications

• Full driving licence is essential.
• Previous industry or merchant experience preferable.
• Experience as a supervisor within a face-to-face sales environment is essential.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player who will take on a diverse branch role to ensure smooth operation.
• Keenness to learn with a positive attitude and strong work ethic.

Responsibilities

• Assist the Branch Manager with day-to-day running and operations and take charge when they are not available.
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals.
• Serve customers on the trade counter, offering advice and product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing customer orders (heavy stock).
• Ensure compliance with policies and procedures.

Skills

Full Driving Licence

Supervisor experience

Face-to-face sales

Outbound sales calls

Team player

Positive attitude

Strong work ethic

Job description

Plumb Centre in Wakefield is seeking a Branch Supervisor to support daily branch operations, supervise staff, and deliver excellent customer service on the trade counter. The role requires a full driving licence, prior supervisor experience, and a proactive, outbound sales approach.

You will contribute to growing the customer base, improving profitability, and maintaining stock integrity while collaborating with suppliers.