Branch Supervisor: Lead, Sales & Service (Swindon)

Wolseley Group; Swindon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous pension scheme

Annual leave increasing with length of

Bonuses

Healthcare access

Cycle to Work scheme

Staff discounts

Job summary

Plumb Centre Swindon, part of the Wolseley Group, is looking for a Branch Supervisor to help run day-to-day operations, supervise colleagues and deliver excellent customer service.

You will supervise and train staff, manage stock and orders, build supplier relationships, and drive deliveries in the local area with a 3.5T van. This is a full-time, on-site role with potential for growth within a leading trade merchant.

Qualifications

• Full driving licence required.
• Experience in a branch/sales environment preferred.
• Prior experience supervising a team is essential.
• Willingness to run the branch in the manager's absence.
• Comfort making outbound sales calls to gain new business.

Responsibilities

• Assist Branch Manager with day-to-day running of the branch.
• Supervise and support colleagues, providing guidance and performance feedback.
• Serve customers on the trade counter with product knowledge.
• Develop the customer base and improve retention, satisfaction and range.
• Identify and implement ways to improve profits.
• Build rapport with suppliers.
• Handle goods in/out, picking and packing heavy stock.
• Drive a 3.5T van for local deliveries to customers.

Skills

Full Driving Licence

Face-to-face sales

Team supervision

Customer service

Outbound calls

Job description

Plumb Centre Swindon, part of the Wolseley Group, is looking for a Branch Supervisor to help run day-to-day operations, supervise colleagues and deliver excellent customer service.

You will supervise and train staff, manage stock and orders, build supplier relationships, and drive deliveries in the local area with a 3.5T van. This is a full-time, on-site role with potential for growth within a leading trade merchant.