Branch Supervisor

Wolseley UK; Ludlow; In loco; GBP 26.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Enhanced maternity / adoption leave

Discounts on online and high street

Healthcare access

YuLife app

Cycle to Work scheme

Descrizione del lavoro

Plumb Centre in Ludlow is seeking a Branch Supervisor to support daily operations, supervise staff, and assist customers at the trade counter. The role includes branch administration, driving local deliveries, and working to grow the customer base.

A full driving licence and prior supervisory or merchant experience are essential. The position offers a 40-hour week, competitive salary (£28,500) with bonus potential and benefits, and opportunities to develop skills within the Wolseley Group

Competenze

• Full Driving Licence is essential.
• Previous industry or merchant experience is preferable.
• Prior experience as a Supervisor within a face-to-face sales environment is essential.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player with a positive, proactive attitude and strong work ethic.

Mansioni

• Assist the Branch Manager with day-to-day operations and take charge when absent.
• Supervise and support colleagues with guidance, training, and feedback.
• Serve customers at the trade counter with product knowledge and advice.
• Develop the customer base, improve retention and satisfaction, and manage range.
• Identify ways to improve profits and build rapport with suppliers.
• Carry out warehouse duties including goods in/out, picking and packing orders.
• Ensure compliance with policies and procedures.
• Drive a 3.5T van delivering to customers in the local area.

Conoscenze

Driving licence

Sales experience

Supervisory experience

Customer service

Team player

Outbound calls

Descrizione del lavoro

Salary:

£28,500 + Bonus + Excellent Benefits

Branch Supervisor - Ludlow (SY8 1XF) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including...

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• more!

As a Branch Supervisor based in Ludlow, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures
• Driving 3.5T van making deliveries to customers in the local area

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm.

And here's what we'd like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic