Branch Operations Manager

Extrastaff; Uxbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a Branch Operations Manager for its Heathrow location. The role demands strong business development skills, exceptional service delivery capabilities, and financial management insights. The ideal candidate should possess a positive mindset and be able to work effectively under pressure. This position offers a competitive salary of £35,000, uncapped commission, and a range of benefits including private healthcare and a pension scheme, fostering a dynamic and supportive work environment.

Benefits

Uncapped commission

Private Healthcare

Company pension scheme

28 days holiday

Fast career progression

Qualifications

• Aptitude for positivity, personal drive, and passion.
• Ability to engage effectively with stakeholders.
• Experience in working under pressure with focused timelines.

Responsibilities

• Ensure business development by converting new clients.
• Manage service delivery according to client obligations.
• Understand and report on financial performance.
• Develop and train employees for adaptability.

Skills

Positive mindset

Motivational and enthusiastic

Listening skills

Pressure management

Time management

Commercial awareness

Job description

Branch Operations Manager – Heathrow OTE -£45-50k OTE

Extrastaff is a highly professional, successful, award-winning recruitment agency that specialises in the supply of temporary driving & industrial personnel, we operate from over 50 locations across the UK. Due to this success, we are now have an amazing opportunity for a Branch Operations Manager to take our Heathrow branch to the next level.

Our positive culture and team spirit is unique & fun. With a large investment into our bespoke in‑house IT system which has taken us to another level, we are a company that moves fast and embraces change. We have doubled our turnover in the last 3 years to £81m and forecast for 2025 is set at over £100m. If you would like to join a company that invests in its people & rewards them well, then now is the time to become a part of our passionate team.

The Person

• An aptitude of positivity, personal drive, passion, and a winning mentality
• Exceptionally motivational, enthusiastic, and resilient
• Developed listening skills and an ability to engage with multiple stakeholders.
• Able to work under pressure, and to focusedtimelines.
• Good time management and problem‑solving skill.
• Commercial awareness

The Role

• Business Development- To ensure team convert new clients and maximise potential within existing clients.
• Service Delivery –Responsible for all activity related to the efficient and effective provision of service to meet the requirements of each client’s contractual obligations.
• Financial Performance -Understand the financial position of the Branch Operations Manager in relation to both the desk and branch profitability and be able to translate this through to your teams. Show competency in understanding the figures & take appropriate actions
• Development – ensuring we have the best trained employees who can adapt to the changing market, and client needs.

We Offer

• A competitive basic salary of £35,000 per annum
• Uncapped commission with no threshold on gross & net revenue
• Additional targeted bonuses of up to £4,000 per annum in quarterly payments
• Private Healthcare
  
• Company pension scheme
• 28 days holiday & your birthday as an additional day
• Additional holiday for length of service
• Exceptional onboarding with our own bespoke HM Management System with ongoing one to one support
• Benefits Platform that offers high street discounts & deals.
• An annual award scheme that recognises outstanding performance
• Our own bespoke Learning Management System with ongoing tailored development
• Fast career progression

** We take pride in employing people from other sectors as well as recruitment and giving them the tools, training, coaching, trust & respect to be hugely successful in the recruitment industry**