Branch Operations & Growth Leader

Rexel; Lancaster; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Bonus Scheme

33 days annual leave

Buy/Sell holiday

Enhanced parental leave

Learning opportunities

Private Medical Insurance

Pension & life assurance

Staff discounts

Exclusive holiday offers

Financial support & education

Job summary

Rexel UK is seeking a Lead Branch Manager for the Lancaster branch. You will support the Area Branch Manager, coach the team, oversee day-to-day operations, ensure compliance with health & safety standards and drive growth across the branch.

You will monitor metrics like quote conversions, manage pricing and customer accounts, and collaborate with supply chain and finance to protect profitability. Strong leadership and customer service are essential.

Qualifications

• Negotiation and communication skills to engage customers and stakeholders.
• Team development and training facilitation.
• Excellent customer service orientation with focus on long-term relationships.
• Strong inventory management understanding and stock control.

Responsibilities

• Coach and motivate the branch team; oversee daily operations and compliance.
• Monitor key metrics (quotes, overrides, inventory) and protect profitability.
• Manage customer accounts, pricing and terms; resolve issues.
• Identify training needs and support promotional activity; liaise with supply chain and finance.
• Prepare regular performance reports; step in for Area Branch Manager as required.

Skills

Negotiation

Communication

Team development

Customer engagement

Accountability

Decision making

Financial awareness

Job description

Rexel UK is seeking a Lead Branch Manager for the Lancaster branch. You will support the Area Branch Manager, coach the team, oversee day-to-day operations, ensure compliance with health & safety standards and drive growth across the branch.

You will monitor metrics like quote conversions, manage pricing and customer accounts, and collaborate with supply chain and finance to protect profitability. Strong leadership and customer service are essential.