Branch Manager - Lead a High-Performing Team & Compliance

Leeds Building Society; Southampton; On-site; GBP 45,000 - 65,000; Full time

Job summary

Leeds Building Society is recruiting a Branch Manager for its Southampton branch on London Road. The role involves leading a high-performing team, ensuring compliant and smooth branch operations, and guiding members through financial conversations, with a focus on customers in vulnerable circumstances.

The successful candidate will have prior experience in retail, financial services, or similar customer-facing environments and a solid understanding of FCA rules to drive excellent service and

Qualifications

• Experience leading teams in retail, financial services or a similar customer-facing setting.
• Understanding of FCA rules is required.

Responsibilities

• Lead and develop a high-performing team in the Southampton branch.
• Ensure the branch operates compliantly and efficiently while supporting members through financial conversations, including customers in vulnerable circumstances.

Job description

Leeds Building Society is recruiting a Branch Manager for its Southampton branch on London Road. The role involves leading a high-performing team, ensuring compliant and smooth branch operations, and guiding members through financial conversations, with a focus on customers in vulnerable circumstances.

The successful candidate will have prior experience in retail, financial services, or similar customer-facing environments and a solid understanding of FCA rules to drive excellent service and