Branch Manager

Leeds Building Society; Southampton; On-site; GBP 45,000 - 65,000; Full time

Job summary

Leeds Building Society is recruiting a Branch Manager for its Southampton branch on London Road. The role involves leading a high-performing team, ensuring compliant and smooth branch operations, and guiding members through financial conversations, with a focus on customers in vulnerable circumstances.

The successful candidate will have prior experience in retail, financial services, or similar customer-facing environments and a solid understanding of FCA rules to drive excellent service and

Qualifications

• Experience leading teams in retail, financial services or a similar customer-facing setting.
• Understanding of FCA rules is required.

Responsibilities

• Lead and develop a high-performing team in the Southampton branch.
• Ensure the branch operates compliantly and efficiently while supporting members through financial conversations, including customers in vulnerable circumstances.

Job description

About the role: The Branch Manager leads and develops a high-performing team, makes sure the branch runs compliantly and efficiently, and supports members through financial conversations, including customers in vulnerable circumstances. Experience leading teams in retail, financial services or a similar customer-facing setting and an understanding of FCA rules are required.

Leeds Building Society is recruiting a Branch Manager for its branch on London Road in Southampton city centre., Leeds Building Society has been helping people to save money and buy their own home since 1875, and still operates as a mutual with that as its core purpose.