Branch Manager (Full Time) – Leeds Building Society

Southampton Business Crime Partnership; Southampton; On-site; GBP 42,000 - 65,000; Full time

Job summary

Leeds Building Society, Southampton branch, is seeking a Branch Manager to lead a high-performing team, ensure compliant and efficient operations, and support members through financial conversations. The role demands strong leadership in retail or financial services and a solid grasp of FCA rules to maintain compliant service standards.

The branch aims to deliver trusted financial guidance and community-focused banking.

Qualifications

• Experience leading teams in retail, financial services or similar customer-facing settings.
• Good understanding of FCA rules and regulatory requirements.

Responsibilities

• Lead branch team to deliver compliant and efficient operations.
• Support members through financial conversations and advice.
• Drive excellent customer service and sales performance in the branch.

Skills

People management

Retail banking

Customer service

Leadership

Job description

Branch Manager (Full Time) – Leeds Building Society

Branch Manager (Full Time) - Leeds Building Society

Leeds Building Society is recruiting a Branch Manager for its branch on London Road in Southampton city centre.

About the role: The Branch Manager leads and develops a high-performing team, makes sure the branch runs compliantly and efficiently, and supports members through financial conversations, including customers in vulnerable circumstances. Experience leading teams in retail, financial services or a similar customer-facing setting and an understanding of FCA rules are required.

Leeds Building Society has been helping people to save money and buy their own home since 1875, and still operates as a mutual with that as its core purpose.

Location: Leeds Building Society, 41 London Road, Southampton SO15 2AD

CLOSING DATE: 11 January 2027