Branch Manager

IBMG; Horley; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading independent builders merchant in Horley is seeking a Branch Manager to drive the success of their Gatwick branch. You will lead a dedicated team, ensuring exceptional customer service and operational excellence. The ideal candidate is a natural leader with strong communication skills and a passion for team development. This role offers competitive salary, bonuses, and opportunities for career progression, allowing you to shape the future of the branch.

Benefits

Competitive salary

Bonus scheme

Career progression

Staff discounts

Employee assistance program

Qualifications

• A natural leader with a passion for developing and training people.
• Excellent communication skills and a strong customer service focus.
• Self-motivated, honest, and reliable.

Responsibilities

• Leading, coaching, and motivating your team to achieve and exceed branch targets.
• Building strong relationships with customers and suppliers.
• Managing all aspects of the branch's operations, including sales, stock, and health and safety.

Skills

Leadership

Customer service

Communication

Motivation

Job description

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Fairalls

Join our team at Fairalls, a respected independent builder's merchant serving the Southeast since 1990. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

The Role

This is a fantastic opportunity for an experienced professional to take full ownership of a branch and build on our success. Over the years we maintain our close-knit, family culture, and we want a manager who will champion this while driving the business forward.

As the Branch Manager, you will be the driving force behind the Gatwick branch. This is not just a management role; it's a chance to truly lead and inspire a team. You will have the freedom and support to manage your branch as if it were your own business.

Your key accountabilities

• Leading, coaching, and motivating your team to achieve and exceed branch targets.
• Building strong relationships with our customers and suppliers.
• Ensuring the highest standards of customer service are met every day.
• Managing all aspects of the branch's operations, including sales, stock, and health and safety.
• Developing and maintaining a branch business plan to support our strategic goals.

What we're looking for

• A natural leader with a passion for developing and training people.
• Excellent communication skills and a strong customer service focus.
• Someone who is self-motivated, honest, and reliable.
• The drive to grow a business and the passion to be rewarded for that success.

What we offer

• A competitive salary with a highly rewarding, bonus scheme. We believe in sharing our success with the people who make it happen.
• A clear path for career progression and ongoing training to help you grow.
• The chance to work with a business that values its local and family-orientated culture.
• A supportive working environment where your contributions are recognised and valued.

If you are a talented and ambitious professional ready to take the next step in your career and put your stamp on a business, we want to hear from you.

The Hours

• Week 1: Monday to Friday 07:30 - 17:00
• Week 2: Monday to Friday 07:30 - 17:00; Saturday 08:00-12:00

Apply now to become the next leader of our Gatwick team.

The Rewards

At IBMG we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits including competitive compensation, pension plan, bonuses, employee assistance program, perks membership, and staff discounts. If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Fairalls, apply now for the Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant sector.