Branch Customer Experience Manager

UOB; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd in London/Greater London is seeking a customer service professional to join our branch team. You will greet customers, provide guidance on our banking products, and assist with basic service requests to ensure smooth branch operations.

In this role you will support sales initiatives and contribute to customer satisfaction by maintaining quality service and accurate handling of customer inquiries in a busy retail banking environment.

Responsibilities

• Greet customers in-branch and provide guidance on products and services.
• Assist with basic servicing requests and referrals to appropriate teams.
• Support branch efforts to maximize revenue and maintain customer satisfaction.

Job description

2201 United Overseas Bank (Malaysia) Bhd in London/Greater London is seeking a customer service professional to join our branch team. You will greet customers, provide guidance on our banking products, and assist with basic service requests to ensure smooth branch operations.

In this role you will support sales initiatives and contribute to customer satisfaction by maintaining quality service and accurate handling of customer inquiries in a busy retail banking environment.