Branch Banking Customer Advisor

Description This; High Wycombe; Vor Ort; GBP 21.000 - 32.000; Vollzeit

Benefits dieser Stelle

25 days holiday (rises to 30) + buy up

Private medical insurance

Pension

Life assurance

Volunteer days

Performance bonus

Salary sacrifice schemes

Zusammenfassung

Nationwide is hiring a Customer Representative for our High Wycombe branch, delivering friendly service in person, over the phone, and online. You’ll handle day-to-day banking needs, guide customers to suitable products, and work with colleagues to maintain outstanding service in a busy, community-focused role.

It is a 12-month fixed term contract, full-time 35 hours per week, Monday to Saturday, with a 45-minute commute window.

Qualifikationen

• Experience in a customer-facing role preferred.
• Ability to guide customers through banking products and digital tools.
• Strong communication skills and ability to listen to customer needs.

Aufgaben

• Welcome customers into the branch and understand their needs.
• Handle transactions and queries accurately with security in mind.
• Guide customers to banking products that fit their needs.

Kenntnisse

Customer service

Communication

Digital literacy

Teamwork

Empathy

Jobbeschreibung

Nationwide is hiring a Customer Representative for our High Wycombe branch, delivering friendly service in person, over the phone, and online. You’ll handle day-to-day banking needs, guide customers to suitable products, and work with colleagues to maintain outstanding service in a busy, community-focused role.

It is a 12-month fixed term contract, full-time 35 hours per week, Monday to Saturday, with a 45-minute commute window.