Branch Banking Advocate: Customer Care & Support

Description This; Bromborough; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Holiday allowance

Wellbeing benefits

Volunteer days

Training and development

Annual bonus

Private medical insurance

Pension

Life assurance

Salary sacrifice scheme

Zusammenfassung

Nationwide in Bromborough is seeking a Customer Representative to help customers face-to-face, over the phone and online, handling everyday transactions and guiding banking choices.

You’ll be part of the local branch team, delivering trusted, fair banking services with digital tools, supported by training and a generous benefits package that includes holiday, pension and private medical insurance.

Qualifikationen

• Experience in customer service is beneficial but not required.

Aufgaben

• Welcome customers into the branch and understand their needs to offer trusted help.
• Handle a range of transactions and queries with accuracy and fairness.
• Guide customers to banking products and services that fit their needs and empower them to manage their money.

Kenntnisse

Customer service

Communication

Digital literacy

Jobbeschreibung

Nationwide in Bromborough is seeking a Customer Representative to help customers face-to-face, over the phone and online, handling everyday transactions and guiding banking choices.

You’ll be part of the local branch team, delivering trusted, fair banking services with digital tools, supported by training and a generous benefits package that includes holiday, pension and private medical insurance.