Branch Assistant Manager: Lead, Coach & Drive Service

Rexel; England; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Contributory pension scheme

Life assurance

Bonuses: Gainshare bonus scheme

33 days annual leave

Buy/Sell holiday

Enhanced parental leave

Learning opportunities

Private Medical Insurance

Free virtual GP service

Healthy Mind Champions

Staff discounts

Exclusive holiday offers

Financial education support

Zusammenfassung

Rexel Ayr is seeking an Assistant Manager to drive sales, service and branch performance. You will oversee daily operations, ensure health and safety standards, and lead by example to deliver exceptional customer service and build lasting relationships.

You will coach and mentor your team, resolve escalations quickly, and step in for the Business Manager when needed, keeping the branch running smoothly and efficiently.

Qualifikationen

• Behaviours-focused selection with no strict qualifications.
• Ability to collaborate and take accountability for outcomes.
• Customer-centric approach to service and sales.
• Clear communication with customers and team to resolve issues.
• Use data and feedback to improve service levels.

Aufgaben

• Oversee daily branch operations and ensure safety standards.
• Hit sales, service and operational targets while leading by example.
• Coach, mentor and develop team to reach potential.
• Act as escalation point for customer or operations issues.
• When Business Manager is away, step in and keep branch running smoothly.

Kenntnisse

COLLABORATION

TAKES ACCOUNTABILITY

CUSTOMER FOCUS

COMMUNICATION

PROBLEM SOLVING

DRIVES ENGAGEMENT

Tools

Stock management systems

Jobbeschreibung

Rexel Ayr is seeking an Assistant Manager to drive sales, service and branch performance. You will oversee daily operations, ensure health and safety standards, and lead by example to deliver exceptional customer service and build lasting relationships.

You will coach and mentor your team, resolve escalations quickly, and step in for the Business Manager when needed, keeping the branch running smoothly and efficiently.