Branch Sales Lead & Team Coach – Growth & Bonuses

REXEL; Ayr; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Gainshare bonus

33 days annual leave

Private Medical Insurance

Free virtual GP service

Staff discounts

Holiday buy/sell option

Enhanced parental leave

Job summary

Rexel Ayr is seeking an Assistant Manager to support the Business Manager in achieving sales, service and operational targets, while leading by example to deliver outstanding customer service and build lasting relationships at the Ayr branch.

You will oversee daily operations, ensure policy compliance and health and safety standards, mentor the team, handle escalations, and step in during the Business Manager's absence to keep the branch running smoothly.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
• TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
• CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
• COMMUNICATION: Clearly conveys information and ideas to individuals or groups.
• PROBLEM SOLVING: Identifies and resolves problems in a timely manner
• DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives

Responsibilities

• You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships.
• Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards.
• You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively.
• When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly.

Skills

COLLABORATION

TAKES ACCOUNTABILITY

CUSTOMER FOCUS

COMMUNICATION

PROBLEM SOLVING

DRIVES ENGAGEMENT

Job description

Rexel Ayr is seeking an Assistant Manager to support the Business Manager in achieving sales, service and operational targets, while leading by example to deliver outstanding customer service and build lasting relationships at the Ayr branch.

You will oversee daily operations, ensure policy compliance and health and safety standards, mentor the team, handle escalations, and step in during the Business Manager's absence to keep the branch running smoothly.