Branch Assistant

Adecco (Portugal); Stockport; Presencial; GBP 16.000 - 22.000; Jornada completa

Descripción de la vacante

Adecco is recruiting a Branch Assistant to support operations across the office, front centre and warehouse in Stockport. The role emphasizes excellent customer service and smooth daily branch activities.

You will handle inquiries, quotes and orders, manage PODs, and assist with SAP-based admin, under a temporary ongoing contract with Monday–Friday hours 8:00 AM to 4:30 PM and pay of £13.89 per hour.

Formación

• Strong communication and customer service skills.
• Ability to multitask and work across different areas of the branch.
• Attention to detail and accuracy in order processing.
• Basic IT skills for handling quotes and orders.

Responsabilidades

• Manage inbound calls and respond to customer queries promptly.
• Handle quote requests and process customer orders accurately.
• Track POD documentation and provide admin support to ensure efficient branch operations.
• Oversee Click & Collect orders and serve customers at the front desk.
• Pick and pack orders and assist with stock control in the warehouse.

Conocimientos

Strong communication

Customer service

Multitasking

Attention to detail

Herramientas

SAP

Descripción del empleo

Branch Assistant

Location: Stockport

Hours: Monday to Friday, 8:00 AM - 4:30 PM

Pay Rate: £13.89ph

Contract: Temporary ongoing

Role Overview

We are looking for a proactive and versatile Branch Assistant to join our team. This role involves supporting operations across the main office, front centre, and warehouse. You will play a key part in delivering excellent customer service and ensuring smooth day-to-day branch activities.

Key Responsibilities

• Main Office Duties:
  • Manage inbound calls and respond to customer queries promptly.
  • Handle quote requests and process customer orders accurately.
  • Track and manage Proof of Delivery (POD) documentation.
  • Provide administrative support to ensure efficient branch operations.
  • Completing admin duties on SAP.
• Front Centre Duties:
  • Oversee Click & Collect orders, ensuring timely preparation and handover.
  • Serve customers over the counter with professionalism and product knowledge.
  • Maintain a clean and organized front-of-house area.
• Warehouse Duties:
  • Pick and pack orders accurately and efficiently.
  • Assist with stock control and inventory checks.
  • Ensure compliance with health and safety standards in the warehouse.

Skills & Requirements

• Strong communication and customer service skills.
• Ability to multitask and work across different areas of the branch.
• Attention to detail and accuracy in order processing.
• Basic IT skills for handling quotes and orders.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.