Branch Sales Advisor

Adecco (Portugal); Stafford; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Annual leave entitlement

Discount vouchers

24/7 helpline

Eye care vouchers

Competitive pension

Job summary

Adecco is hiring a Branch Sales Advisor in Stoke on Trent (Hanley) on a part-time, temporary-permanent basis. The role offers an hourly rate of 13.45 and involves in-store customer service, order processing, and occasional delivery driving to cover holidays or sickness.

The ideal candidate will have a full UK driving licence, frontline customer service experience, and flexibility to cover shifts. Adecco provides benefits and an inclusive recruitment process.

Qualifications

• Experience in retail or frontline customer service.
• Excellent communication and interpersonal skills.
• IT literacy to process transactions.

Responsibilities

• Provide outstanding customer service to clients in store.
• Engage with customers in person, on the phone, and on visits to promote products.
• Maintain accurate records of interactions and transactions.
• Collaborate with the sales team to achieve branch targets.
• Uphold service standards and keep the store presentable.
• Process customer transactions and handle enquiries.
• May drive a van to visit customer sites for deliveries when needed.

Skills

Customer service

Face-to-face sales

Promotional calls

IT systems

Delivery driving

Job description

Job Opportunity: Branch Sales Advisor

Location: Stoke on Trent
Contract Type: Temporary- permanent
Hourly Rate: 13.45
Working Pattern: Part Time. 20 hours per week Wednesday 08:00 - 12:00, Thursday 08:00 - 17:00 and Friday 08:00 to 17:00.

Our client is seeking a motivated and enthusiastic Branch Sales Advisor to join their team in Hanley. This is an exciting opportunity for an individual who thrives in a fast-paced environment and possess a passion for customer service.

As a Sales Advisor, you will be at the forefront of delivering exceptional service to customers while supporting the overall sales objectives of the branch. This role is perfect for someone who enjoys engaging with customers, has a keen eye for detail, and excels in communication.

Key Responsibilities:

• Provide outstanding customer service to clients, ensuring their needs are met with professionalism and care.
• Interacting with our customers, in store, on the phone and on customer visits, to promote products and services
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the sales team to achieve branch targets and objectives.
• Uphold the organisation's standards of service excellence and professionalism.
• Ensure the store is clean, tidy and presentable
• Processing customer transactions and responding to customer enquiries
• Possibly drive a commercial van to visit customer sites with deliveries to cover holidays and sickness

The Ideal Candidate Will Have:

• Full UK Drivers Licence is required to help cover branch deliveries
• Experience of working face to face with customers, preferably in a retail environment
• An understanding of what makes a great customer experience
• Be comfortable making promotional calls to business customers
• An understanding of IT systems to process transactions and respond to customer enquiries
• Flexibility to cover colleague shifts (team absence, holidays)

Why Adecco:

• Annual leave entitlement
• Perks at work - discount vouchers and points to spend
• Support program with 24/7 helpline
• Eye care vouchers
• Competitive pension scheme

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.