Branch Sales Advisor

Adecco (Portugal); Tunstall; Vor Ort; GBP 15.000 - 22.000; Teilzeit

Benefits dieser Stelle

Annual leave entitlement

Perks at work - discount vouchers and

Support program with 24/7 helpline

Eye care vouchers

Competitive pension scheme

Zusammenfassung

Adecco (Portugal) is seeking a Branch Sales Advisor for the Hanley area, working part-time across Wednesday, Thursday and Friday with a 20-hour week. The role focuses on delivering excellent customer service, handling transactions, and supporting branch targets.

This position may involve in-store and phone interactions, with occasional deliveries using a company van to cover holidays or staff absences. A full UK driving licence is required.

Qualifikationen

• Experience in delivering high quality customer service.
• Ability to interact with customers face-to-face and over the phone.
• Comfort with using IT systems to process transactions and respond to inquiries.
• Willingness to cover shifts and support branch operations.

Aufgaben

• Provide outstanding customer service to clients, ensuring their needs are met with professionalism and care.
• Interact with customers in-store, on the phone, and during visits to promote products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the sales team to achieve branch targets and objectives.
• Uphold the organisation's standards of service excellence and professionalism.
• Keep the store clean, tidy and presentable.
• Process customer transactions and respond to inquiries.
• Possibly drive a commercial van to visit customer sites for deliveries when covering holidays or sickness.

Kenntnisse

Customer service

Face-to-face

IT systems

Driving

Flexibility

Communication

Jobbeschreibung

Branch Sales Advisor

Location: Stoke on Trent | Contract Type: Temporary- permanent | Hourly Rate: £13.45 | Working Pattern: Part Time. 20 hours per week Wednesday 08:00 - 12:00, Thursday 08:00 - 17:00 and Friday 08:00 to 17:00.

Our client is seeking a motivated and enthusiastic Branch Sales Advisor to join their team in Hanley. This is an exciting opportunity for an individual who thrives in a fast-paced environment and possess a passion for customer service.

As a Sales Advisor, you will be at the forefront of delivering exceptional service to customers while supporting the overall sales objectives of the branch. This role is perfect for someone who enjoys engaging with customers, has a keen eye for detail, and excels in communication.

Key Responsibilities

• Provide outstanding customer service to clients, ensuring their needs are met with professionalism and care.


• Interacting with our customers, in store, on the phone and on customer visits, to promote products and services


• Maintain accurate records of customer interactions and transactions.


• Collaborate with the sales team to achieve branch targets and objectives.


• Uphold the organisation's standards of service excellence and professionalism.


• Ensure the store is clean, tidy and presentable


• Processing customer transactions and responding to customer enquiries


• Possibly drive a commercial van to visit customer sites with deliveries to cover holidays and sickness

The Ideal Candidate Will Have

• Full UK Drivers Licence is required to help cover branch deliveries


• Experience of working face to face with customers, preferably in a retail environment


• An understanding of what makes a great customer experience


• Be comfortable making promotional calls to business customers


• An understanding of IT systems to process transactions and respond to customer enquiries


• Flexibility to cover colleague shifts (team absence, holidays)

Why Adecco

• Annual leave entitlement


• Perks at work - discount vouchers and points to spend


• Support program with 24/7 helpline


• Eye care vouchers


• Competitive pension scheme

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.