Sales Administrator

Adecco (Portugal); Stockport; On-site; GBP 16,000 - 22,000; Full time

Job summary

Adecco in Stockport is seeking a proactive Sales Administrator to support branch operations across the office, customer service counter, and warehouse. You will handle inquiries, quotations, orders, PODs, and general admin tasks to keep daily operations running smoothly.

The role involves serving customers at the trade counter, managing Click & Collect, and assisting with warehouse duties. Prior admin/sales support experience is preferred.

Qualifications

• Previous experience in administration, sales support, or customer service.
• Strong communication and customer service skills.
• Good organisational skills with the ability to manage multiple tasks.
• High level of accuracy and attention to detail.
• Confident using IT systems and data entry software.
• Experience using SAP is advantageous but not essential.

Responsibilities

• Manage inbound calls and respond to customer enquiries in a professional and timely manner.
• Prepare and process customer quotations.
• Accurately process customer orders and update records.
• Track and manage Proof of Delivery (POD) documentation.
• Complete a range of administrative tasks using SAP.
• Provide general administrative support to ensure efficient branch operations.

Skills

Admin experience

Sales support

Customer service

Communication

Organisational skills

Data entry

Multi-tasking

Tools

SAP

Job description

Sales Administrator

Location: Stockport Hours: Monday to Friday, 8:00 AM - 4:30 PM Pay Rate: £13.89 per hour Contract: Temporary Ongoing

Role Overview

We are looking for a proactive and versatile Sales Administrator to join our team in Stockport. This is a varied role supporting branch operations across the office, customer service counter, and warehouse. You will play a key role in delivering excellent customer service, processing orders accurately, and ensuring smooth day-to-day operations.

Key Responsibilities

Sales Administration Duties

• Manage inbound calls and respond to customer enquiries in a professional and timely manner.
• Prepare and process customer quotations.
• Accurately process customer orders and update records.
• Track and manage Proof of Delivery (POD) documentation.
• Complete a range of administrative tasks using SAP.
• Provide general administrative support to ensure efficient branch operations.

Customer Service Duties

• Manage Click & Collect orders, ensuring they are prepared and ready on time.
• Serve customers at the trade counter, providing excellent customer service and product support.
• Build positive relationships with customers and assist with queries.
• Maintain a professional, clean, and organised customer-facing area.

Warehouse Support Duties

• Assist with picking and packing customer orders accurately.
• Support stock control activities and inventory checks.
• Follow all health and safety procedures within the warehouse environment.
• Assist with general warehouse activities as required.

Skills & Requirements

• Previous experience in administration, sales support, or customer service.
• Strong communication and customer service skills.
• Good organisational skills with the ability to manage multiple tasks.
• High level of accuracy and attention to detail.
• Confident using IT systems and data entry software.
• Experience using SAP is advantageous but not essential.
• Flexible approach and willingness to support different areas of the branch.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website