Boutique Hotel Receptionist — Flexible Shifts & Staff Perks

Castlebridge Hospitality; Coventry; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff room rates

Dining discount

Apprenticeship programme

Cycle to work

Healthcare plan

Referral schemes

Flexible shifts

Rewards program

Wagestream access

Employee Assistance Programme

Internal communications hub

Job summary

Hotel Indigo Coventry, operated by Castlebridge Hospitality, is seeking a confident Receptionist for our frontline team. You’ll welcome guests, manage check-in/check-out, and act as the first point of contact for local information and hotel amenities.

You’ll collaborate with other front-of-house colleagues to ensure a seamless guest experience from arrival to departure. The ideal candidate will be a strong communicator with a genuine passion for guest service, attention to detail, and a

Qualifications

• Strong communication and interpersonal skills with guests.
• Clear customer focus and attention to detail in a busy reception.
• Opera knowledge is beneficial but not essential.

Responsibilities

• Greet guests warmly and provide first-class service at reception.
• Manage check-in/check-out and respond to inquiries swiftly.
• Coordinate with Front of House teams to ensure smooth operations.

Skills

Strong communication

Customer focus

Attention to detail

Opera knowledge (beneficial)

Tools

Opera PMS

Job description

Hotel Indigo Coventry, operated by Castlebridge Hospitality, is seeking a confident Receptionist for our frontline team. You’ll welcome guests, manage check-in/check-out, and act as the first point of contact for local information and hotel amenities.

You’ll collaborate with other front-of-house colleagues to ensure a seamless guest experience from arrival to departure. The ideal candidate will be a strong communicator with a genuine passion for guest service, attention to detail, and a