Boutique Hotel F&B Assistant — Elevate Guest Experience

Focus Hotels Management Limited; Belfast City District; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training and development programmes

Clear career progression pathways and

Leadership opportunities

Work-life balance initiatives

Recognition and rewards for excellent绩

Job summary

The Bedford Hotel Belfast is seeking a dedicated Food & Beverage Assistant to join the team at its boutique property in the heart of the city. You will contribute to day-to-day service within The Nineteen Hundred Restaurant and Café Bar, ensuring guests receive warm, attentive service and accurate order handling.

Join a passionate hospitality team with training and development programmes, clear career progression, and an employee-centric culture that recognises performance.

Qualifications

• Previous Food & Beverage experience, preferably within a hotel environment.
• Strong customer service skills with a keen attention to detail.
• Good organisational skills and the ability to work in a fast-paced environment.
• Flexible approach to working shifts, including evenings, weekends, and holidays as required.
• Friendly, approachable, and professional manner.
• Ability to work effectively as part of a team.
• A genuine passion for hospitality and delivering excellent guest experiences.

Responsibilities

• Deliver exceptional customer service by creating a warm, friendly, and welcoming atmosphere for all guests.
• Take responsibility for ensuring guests receive a high standard of service throughout their dining experience, responding promptly and professionally to their needs.
• Assist with the daily set up and close down of the restaurant and bar, ensuring they are fully prepared for service.
• Develop a thorough knowledge of all food and beverage offerings, including menus, specials, ingredients, and allergens to confidently answer guest enquiries and make recommendations.
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
• Ensure that the preparation and presentation of each section is of a high standard and is in line with the standards set.
• Maintain excellent standards of cleanliness, hygiene, and food safety within front-of-house and back-of-house areas at all times.
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
• Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
• Maintain a professional working relationship with all departments in the hotel.

Skills

Food & Beverage

Customer service

Organisation

Teamwork

Hospitality

Flexible shifts

Attention to detail

Job description

The Bedford Hotel Belfast is seeking a dedicated Food & Beverage Assistant to join the team at its boutique property in the heart of the city. You will contribute to day-to-day service within The Nineteen Hundred Restaurant and Café Bar, ensuring guests receive warm, attentive service and accurate order handling.

Join a passionate hospitality team with training and development programmes, clear career progression, and an employee-centric culture that recognises performance.