Night Manager

Focus Hotels Management Limited; Belfast; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Training and development programme

Career progression pathways

Employee-centric culture

Recognition and rewards

Job summary

New Bath Hotel & Spa in Belfast is seeking a Night Manager to oversee nightly operations and ensure guests receive exceptional service. You'll lead the Night Team, handle check-ins and ensure the safety of guests and property.

The ideal candidate will have hotel management experience and strong leadership skills. We offer competitive salary and career progression opportunities within a supportive culture.

Qualifications

• Previous experience in hotel management or supervisory night role.
• Excellent customer service and problem-solving abilities.
• Flexibility to work night shifts across weekdays and weekends.

Responsibilities

• Overseeing all night operations and leading the Night Team.
• Providing a warm welcome to guests and managing check-ins/outs.
• Ensuring safety and security of guests and property.

Skills

Leadership and communication

Customer service

Problem-solving

Hotel management

Tools

Property Management System (PMS)

Job description

This is your opportunity to play a pivotal role in one of Belfast’s recent boutique hotel openings.

Who are we

The Bedford Hotel Belfast is a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast is setting new standards for hospitality in Northern Ireland.

Role Responsibilities

As Night Manager, you’ll take charge of the hotel’s overnight operations, ensuring that guests receive exceptional service and that the hotel remains secure and efficiently run.

Your responsibilities will include:

• Overseeing all night operations, ensuring smooth handover between day and night teams.
• Leading and supporting the Night Team, maintaining morale and efficiency throughout the shift.
• Providing a warm and professional welcome to all guests, handling check-ins, check-outs, and any late-night enquiries or issues.
• Ensuring the safety and security of guests, staff, and property through regular checks and adherence to company procedures.
• Managing cash handling, night audit procedures, and accurate recording of financial transactions.
• Conducting daily security and fire safety checks, ensuring compliance with all H&S regulations.
• Coordinating with departments to ensure the hotel is ready for the next day’s operations.
• Handling any incidents or emergencies calmly and efficiently, following company policy.
• Supporting food and beverage service overnight where necessary.

Key Requirements

• Previous experience in hotel management or a supervisory night role within the hospitality industry.
• Strong leadership and communication skills, with the ability to motivate and support a small team.
• Excellent customer service and problem-solving abilities, always maintaining professionalism.
• Good understanding of hotel systems and night audit procedures (PMS experience preferred).
• Ability to work independently, showing initiative and reliability.
• Flexibility to work night shifts across weekdays and weekends.

What We Offer:

At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Competitive salary.
• Training and development programme.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee-centric culture.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us?

Be part of something special:

Join the team at Belfast’s newest boutique hotel.

Innovate and inspire:

Work in an environment that encouragesnew ideasand continuous improvement.

Grow your career:

Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?

Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.