Boutique Concierge — 5-Star Guest Experience Advocate

Hotel Indigo; Bath; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Staff Room Rates

50% off dining

Fully funded Apprenticeship programme

Cycle to work

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

5-Star Service rewards

Wagestream pay access

Employee Assistance Programme

Internal communications hub

Job summary

Hotel Indigo Bath is seeking a Concierge for a casual, front-of-house role. You will be the first point of contact, delivering a warm welcome and personalised service to guests while sharing knowledge about Bath's neighbourhood. The ideal candidate is outgoing, enthusiastic and a natural-born storyteller with a passion for excellent guest experiences.

Join our boutique setting in Bath, offering a dynamic 24/7 schedule, flexible shifts, and opportunities to grow within a unique brand.

Qualifications

• Outgoing, energetic personality essential.
• Strong storytelling and guest engagement.
• Excellent communication and service-focused mindset.

Responsibilities

• Greets guests warmly and provides personalised service.
• Assists guests with queries and local information.
• Manages check-in/check-out and front-of-house duties.

Skills

Outgoing persona

Storytelling

Customer service

Communication

Attention to detail

Job description

Hotel Indigo Bath is seeking a Concierge for a casual, front-of-house role. You will be the first point of contact, delivering a warm welcome and personalised service to guests while sharing knowledge about Bath's neighbourhood. The ideal candidate is outgoing, enthusiastic and a natural-born storyteller with a passion for excellent guest experiences.

Join our boutique setting in Bath, offering a dynamic 24/7 schedule, flexible shifts, and opportunities to grow within a unique brand.