Boutique Hotel Receptionist – First‑Class Guest Experience

The Elder; Bath; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff room rates

Dining discounts

Apprenticeship programme

Cycle to work

Healthcare plans

Referral schemes

Flexible shift patterns

Employee recognition

Job summary

Hotel Indigo Bath is seeking a confident Receptionist to join the Front Office team, greeting guests with a warm welcome and delivering first-class service. You will handle check-ins/outs and respond to queries while staying knowledgeable about local amenities.

Ideal candidates are strong communicators who enjoy talking to people, with a good eye for detail and flexibility. Opera familiarity is a bonus; knowledge of Bath helps personalize guest experiences.

Qualifications

• Experience in hospitality or guest-facing roles is desirable.
• Opera experience would be beneficial.
• Knowledge of the Bath neighbourhood is important.

Responsibilities

• Provide guests with a warm welcome and unparalleled service.
• Ensure check-in and check-out are seamless.
• Answer queries quickly and effectively; be conversant in hotel amenities.
• Build relationships between Front of House departments to ensure smooth operations.

Skills

Strong communication

Customer service

Local knowledge

Front of House

Tools

Opera

Job description

Hotel Indigo Bath is seeking a confident Receptionist to join the Front Office team, greeting guests with a warm welcome and delivering first-class service. You will handle check-ins/outs and respond to queries while staying knowledgeable about local amenities.

Ideal candidates are strong communicators who enjoy talking to people, with a good eye for detail and flexibility. Opera familiarity is a bonus; knowledge of Bath helps personalize guest experiences.