Bookings Administrator

Nuffield Health Group; Chandler's Ford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Nuffield Health is seeking an experienced administrator to join our Wessex Hospital on an ad-hoc basis, supporting referrals and appointments. You will handle complex administration, ensure data accuracy, and deliver timely reports to meet service standards.

Responsibilities include booking and adjusting appointments, coordinating room and consultant availability, and creating or cancelling clinics to fit business needs.

Qualifications

• Strong administrative capabilities and data accuracy.
• Experience preparing routine and ad-hoc reports.
• Customer-facing experience is a plus.

Responsibilities

• Handle complex administration and ensure standards and timescales.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointments bookings and changes.
• Coordinate availability of rooms and consultants.
• Create, alter or cancel clinics to support business needs; operate on an ad-hoc basis.

Skills

Administrative support

Data accuracy

Report preparation

Appointments management

Customer service

Coordination

Clinic management

Education

NVQ Level 2 in Business and Administration

Job description

• Ensure complex administration and support, meets the required standards and timescales
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• To prepare standard and adhoc reports as required and required by the department
• Handle appointments bookings and changes
• Co-ordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs, Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. administrator in our Wessex Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation. At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.