Bodyshop Customer Advisor

Holt Recruitment; Wolverhampton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary Package

Bonus available

No weekend work

Job summary

Holt Recruitment is seeking a Bodyshop Customer Service Advisor in Wolverhampton to join a busy accident repair centre. You will handle bodywork administration, book the courtesy car diary, and communicate procedures to customers.

The role emphasizes strong organisation, excellent communication, and attention to detail, with a supportive team and no weekend work.

Qualifications

• Experience in a busy accident repair centre, ideally with Autoflow experience.
• Excellent organisational and administration skills.
• Great communication skills and a positive, enthusiastic approach.
• A strong attention to detail and focus on quality.

Responsibilities

• Managing all bodywork administration and receptionist duties
• Booking and overseeing the courtesy car diary
• Coordinating the recovery driver’s diary
• Handling customer call-backs and enquiries
• Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers

Skills

Organisational skills

Administration skills

Communication skills

Attention to detail

Customer service

Tools

Autoflow

Job description

Bodyshop Customer Service Advisor

Bodyshop Customer Advisor – Wolverhampton – Competitive Salary

What you’ll be doing:

• Managing all bodywork administration and receptionist duties
• Booking and overseeing the courtesy car diary
• Coordinating the recovery driver’s diary
• Handling customer call-backs and enquiries
• Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers

What we’re looking for:

• Experience in a busy accident repair centre, ideally with Autoflow experience
• Excellent organisational and administration skills
• Great communication skills and a positive, enthusiastic approach
• A strong attention to detail and focus on quality

Benefits

• Competitive Salary Package
• Bonus available
• No weekend work

If you’re an organised, people-focused individual who enjoys working in a fast-paced environment, we’d love to hear from you!

Bodyshop Advisor – Bodyshop – Wolverhampton

Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor