Bodyshop Coordinator: Smooth Repairs & Customer Care

Drive Motor Retail Limited; Bury St Edmunds; Remote; GBP 29,000 - 35,000; Full time

Benefits offered by this job

24 days holiday + Bank holidays

Employee and family discounts on deal­

Discount app for savings on shopping, 

Medicare cash plan – same-day access

Career progression opportunities – we

Job summary

Drive Motor Retail Limited in the UK is seeking a Bodyshop Advisor in Bury St Edmunds. You will help customers navigate the repair journey, keep lines of communication clear and ensure jobs move smoothly through the Bodyshop process.

The role rewards organised, proactive teamwork and excellent customer service skills, with opportunities to develop within a growing automotive group and to contribute to delivering a great customer experience.

Qualifications

• Communicate clearly with customers throughout the repair journey.
• Maintain composure and organisation while managing competing priorities in a busy bodyshop environment.
• Experience in a Bodyshop, accident repair centre or automotive customer service is beneficial.

Responsibilities

• Keep customers informed throughout the vehicle repair journey.
• Coordinate repairs and progress with bodyshop teams to maintain workflow.
• Ensure repairs move smoothly and on track, delivering a great customer experience.

Skills

Communication

Organisation

Proactive

Customer service

Job description

Drive Motor Retail Limited in the UK is seeking a Bodyshop Advisor in Bury St Edmunds. You will help customers navigate the repair journey, keep lines of communication clear and ensure jobs move smoothly through the Bodyshop process.

The role rewards organised, proactive teamwork and excellent customer service skills, with opportunities to develop within a growing automotive group and to contribute to delivering a great customer experience.