Bodyshop Customer Service Coordinator — Mon-Fri, 8-5

AutoSkills (United Kingdom); Heywood; Sur place; GBP 24 000 - 26 000; Plein temps

Résumé du poste

AutoSkills (United Kingdom) is seeking a Bodyshop Customer Service Assistant in Heywood to deliver excellent customer care during the vehicle repair journey. The role covers admin tasks, communication with customers, and coordination with the repair team.

The position offers a basic salary of £24,000 - £26,000 depending on experience, with full-time permanent employment and a Monday-to-Friday pattern from 8:00am to 5:00pm.

Qualifications

• Previous experience in customer service, reception or administrative role.
• Strong communication skills with a professional telephone manner.
• Good organisational skills and attention to detail.
• Confident with computers and standard office software.
• Customer-focused approach and ability to work in a busy environment.

Responsabilités

• Handling customer enquiries professionally by telephone and email.
• Providing customers with updates on vehicle repairs when information is available.
• Supporting appointment scheduling and customer communications.
• Maintaining accurate customer records and administrative information.
• Liaising with colleagues to help coordinate the customer journey.
• Assisting with general office administration and documentation.
• Delivering a friendly, professional service while managing competing priorities.

Connaissances

Customer service

Reception

Administration

Communication skills

Organised

Attention to detail

Description du poste

AutoSkills (United Kingdom) is seeking a Bodyshop Customer Service Assistant in Heywood to deliver excellent customer care during the vehicle repair journey. The role covers admin tasks, communication with customers, and coordination with the repair team.

The position offers a basic salary of £24,000 - £26,000 depending on experience, with full-time permanent employment and a Monday-to-Friday pattern from 8:00am to 5:00pm.