Bodyshop Administrator: Streamlined Repair Admin & Booking

Days Fleet; Swansea; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

6.2 weeks leave

Pension scheme

Life Assurance

Staff discounts

Free on-site parking

Cycle to work

BEN helpline

Development opportunities

Job summary

Day’s Motor Group is seeking a dedicated Bodyshop Administrator to support the bodyshop department and maintain smooth vehicle repairs and internal customer communications. You will liaise with the bodyshop manager, multiple sales departments and our PDI centre to ensure timely vehicle flow through the bodyshop.

The role requires strong administrative skills, attention to detail and good IT/data-entry capability to handle job cards, quotes, bookings and invoices while protecting GDPR data.

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail.
• Good IT and data-entry skills.
• Ability to prioritise workloads in a busy environment.
• Customer service and communication skills.
• Understanding of bodyshop processes.
• Financial and invoicing awareness.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Job Card and bodyshop Administration.
• Creating and processing bodywork and repair job cards.
• Checking job card accuracy before invoicing.
• Ensuring technician times and labour entries are correctly recorded.
• Filing and maintaining records.
• Liaising with sales departments regarding vehicle progress.
• Service Booking Support.
• Scheduling customer appointments.
• Managing workshop loading and diary systems.
• Invoicing and Financial Administration.
• Processing internal invoices.
• Customer Communication.
• Contacting internal customers regarding bookings.
• Updating internal customers on repair progress.
• Handling Bodyshop-related queries professionally.
• Parts and Workshop Coordination.
• Liaising with sales department regarding availability.
• Ensuring parts are ordered against the correct job numbers.
• Monitoring outstanding parts orders.
• Coordinating repair work to minimise vehicle downtime.
• Record Keeping and Data Management.
• Maintaining accurate customer and vehicle databases.
• Ensuring GDPR and data protection compliance.
• Archiving completed job documentation.

Skills

Administrative excellence

Attention to detail

IT and data entry

Work prioritisation

Customer service

Bodyshop process understanding

Financial and invoicing awareness

Under pressure performance

Tools

IT systems

Job description

Day’s Motor Group is seeking a dedicated Bodyshop Administrator to support the bodyshop department and maintain smooth vehicle repairs and internal customer communications. You will liaise with the bodyshop manager, multiple sales departments and our PDI centre to ensure timely vehicle flow through the bodyshop.

The role requires strong administrative skills, attention to detail and good IT/data-entry capability to handle job cards, quotes, bookings and invoices while protecting GDPR data.