Bodyshop Admin & Workflow Coordinator

C.E.M Day Ltd; Swansea; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

6.2 weeks annual leave

Contributory pension

Life Assurance

Staff discounts

Free on-site parking

Cycle to work scheme

BEN helpline

Job summary

Day's Motor Group is seeking a diligent Bodyshop Administrator to support the bodyshop department and ensure smooth vehicle repairs and internal customer communications. You will liaise with the bodyshop manager, multiple sales departments and our PDI centre to maintain a steady flow of vehicles through the workshop.

The role requires strong administration, attention to detail and the ability to work in a fast-paced environment.

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail.
• Good IT and data-entry skills.
• Ability to prioritise workloads in a busy environment.
• Customer service and communication skills.
• Understanding of bodyshop processes.
• Financial and invoicing awareness.

Responsibilities

• Job Card and bodyshop Administration.
• Creating and processing bodywork and repair job cards.
• Checking job card accuracy before invoicing.
• Updating repair statuses on dealer management systems (DMS).
• Ensuring technician times and labour entries are correctly recorded.
• Filing and maintaining records.
• Liaising with sales departments with regard to vehicle progress.
• Service Booking Support; Scheduling customer appointments.
• Managing workshop loading and diary systems.
• Invoicing and Financial Administration; Raising invoices; Processing internal invoices.
• Customer Communication; Contacting internal customers regarding bookings; Updating repair progress.
• Handling bodyshop-related queries professionally.
• Parts and Workshop Coordination; Liaising with sales regarding availability; Ensuring parts are ordered against the correct job numbers.
• Monitoring outstanding parts orders; Coordinating repair work to minimise downtime.
• Record Keeping and Data Management; Maintaining accurate customer and vehicle databases; GDPR compliance.

Skills

Administrative skills

Organisational skills

Attention to detail

IT/data-entry skills

Prioritisation

Customer service

Tools

DMS systems

Job description

Day's Motor Group is seeking a diligent Bodyshop Administrator to support the bodyshop department and ensure smooth vehicle repairs and internal customer communications. You will liaise with the bodyshop manager, multiple sales departments and our PDI centre to maintain a steady flow of vehicles through the workshop.

The role requires strong administration, attention to detail and the ability to work in a fast-paced environment.