Bodyshop Administrator - Repair Scheduling & Invoicing

CEM Day Ltd; Swansea; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

6.2 weeks annual leave

Pension scheme

Life Assurance

Staff discounts

Free on-site parking

Cycle to work

Job summary

Days Motor Group is seeking a Bodyshop Administrator to support the bodyshop department and ensure repairs and internal customer communications run smoothly. You will liaise with the bodyshop manager, technicians, and multiple sales departments to keep vehicles moving through the workshop.

Key duties include creating and processing bodywork and repair job cards, updating statuses in the DMS, invoicing, scheduling customer appointments, managing diaries, and maintaining accurate records with GDPR

Qualifications

• Strong administrative and organisational skills.
• Good IT and data-entry skills.
• Ability to prioritise workloads in a busy environment.
• Customer service and communication skills.
• Understanding of bodyshop processes.

Responsibilities

• Create and process bodywork and repair job cards.
• Check job card accuracy before invoicing.
• Update repair statuses on dealer management systems (DMS).
• Ensure technician times and labour entries are correctly recorded.
• Filing and maintaining records.
• Liaise with sales departments regarding vehicle progress.
• Service booking support and scheduling customer appointments.
• Manage workshop loading and diary systems.
• Invoicing and financial administration – raise invoices and process internal invoices.
• Maintain customer communications and update internal customers on progress.
• Liaise with sales department regarding availability and parts/orders.
• Coordinate repair work to minimise vehicle downtime.
• Record keeping and data management with GDPR compliance.

Skills

Administrative

Organisational

Attention to detail

IT skills

Data entry

Customer service

Communication skills

Bodyshop processes

Tools

DMS

Job description

Days Motor Group is seeking a Bodyshop Administrator to support the bodyshop department and ensure repairs and internal customer communications run smoothly. You will liaise with the bodyshop manager, technicians, and multiple sales departments to keep vehicles moving through the workshop.

Key duties include creating and processing bodywork and repair job cards, updating statuses in the DMS, invoicing, scheduling customer appointments, managing diaries, and maintaining accurate records with GDPR