Bodyshop Administrator

C.E.M Day Ltd; Swansea; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

6.2 weeks annual leave

Contributory pension

Life Assurance

Staff discounts

Free on-site parking

Cycle to work scheme

BEN helpline

Job summary

Day's Motor Group is seeking a diligent Bodyshop Administrator to support the bodyshop department and ensure smooth vehicle repairs and internal customer communications. You will liaise with the bodyshop manager, multiple sales departments and our PDI centre to maintain a steady flow of vehicles through the workshop.

The role requires strong administration, attention to detail and the ability to work in a fast-paced environment.

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail.
• Good IT and data-entry skills.
• Ability to prioritise workloads in a busy environment.
• Customer service and communication skills.
• Understanding of bodyshop processes.
• Financial and invoicing awareness.

Responsibilities

• Job Card and bodyshop Administration.
• Creating and processing bodywork and repair job cards.
• Checking job card accuracy before invoicing.
• Updating repair statuses on dealer management systems (DMS).
• Ensuring technician times and labour entries are correctly recorded.
• Filing and maintaining records.
• Liaising with sales departments with regard to vehicle progress.
• Service Booking Support; Scheduling customer appointments.
• Managing workshop loading and diary systems.
• Invoicing and Financial Administration; Raising invoices; Processing internal invoices.
• Customer Communication; Contacting internal customers regarding bookings; Updating repair progress.
• Handling bodyshop-related queries professionally.
• Parts and Workshop Coordination; Liaising with sales regarding availability; Ensuring parts are ordered against the correct job numbers.
• Monitoring outstanding parts orders; Coordinating repair work to minimise downtime.
• Record Keeping and Data Management; Maintaining accurate customer and vehicle databases; GDPR compliance.

Skills

Administrative skills

Organisational skills

Attention to detail

IT/data-entry skills

Prioritisation

Customer service

Tools

DMS systems

Job description

A bodyshop administrator in the motor trade plays a key role in supporting the bodyshop department and ensuring that vehicle repairs and internal customer communication processes run smoothly. The role sits at the centre of the bodyshop, management team, technicians and internal customers, at Days Motorpark Bodyshop we refurb all vehicles which are to be sold via our motorpark sites, day to day you will need to liase with the bodyshop manager, multiple sales departments and our PDI centre ensuring the smooth flow of vehicles through the bodyshop in a timely fashion,

Core Duties and Responsibilities

• Job Card and bodyshop Administration
• Creating and processing bodywork and repair job cards
• Checking job card accuracy before invoicing
• Updating repair statuses on dealer management systems (DMS)
• Ensuring technician times and labour entries are correctly recorded
• Filing and maintaining records
• Liaising with sales departments with regard vehicle progress
• Service Booking Support
• Scheduling customer appointments.
• Managing workshop loading and diary systems
• Invoicing and Financial Administration
• Raising invoices
• Processing internal invoices
• Customer Communication
• Contacting internal customers regarding bookings
• Updating internal customers on repair progress
• Handling Bodyshop‑related queries professionally
• Parts and Workshop Coordination
• Liaising with sales department regarding availability
• Ensuring parts are ordered against the correct job numbers
• Monitoring outstanding parts orders
• Coordinating repair work to minimise vehicle downtime
• Record Keeping and Data Management
• Maintaining accurate customer and vehicle databases
• Ensuring GDPR and data protection compliance
• Archiving completed job documentation

Key Skills Required

• Strong administrative and organisational skills
• Excellent attention to detail
• Good IT and data‑entry skills
• Ability to prioritise workloads in a busy environment
• Customer service and communication skills
• Understanding of bodyshop processes
• Financial and invoicing awareness
• Ability to work under pressure and meet deadlines

Why Day's Motor Group?

Since its inception in 1926 Day's continues to be a family run business that has been at the forefront of change and innovation receiving many awards from both the manufacturers and other external bodies.

Undoubtedly the commitment and enthusiasm displayed by all our staff has contributed significantly to our success. Our focus for the future is to maintain this culture of continuous development to the benefit of our customers, our company, and our employees.

As an Investor in People since 1995, we are passionate about continuing to build an environment where everyone feels valued, appreciated, and able to reach their full potential.

We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day's we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.

Employee benefits:

• Competitive salary
• 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
• Long service annual leave awards
• Contributory pension scheme *
• Life Assurance (death in service) *
• Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
• Friends and Family discounted leasing
• Free on‑site parking
• Cycle to work schemes
• Free and confidential access to BEN, employee assistance helpline available 24/7.
• Development opportunities within Days Motor Group
• Eligibility after qualifying period of continuous service

Day's takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values . These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.

Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes.