Bm Caterers - Front Of House Supervisor

Bm Caterers; Stretford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses

Paid volunteering day

Free lunch on shift

Pension and life assurance

Cycle-to-work

Mental health app access

Enhanced parental leave

Fertility leave

Grandparent leave

Wedding/commitment day

Job summary

BM Caterers is seeking a Supervisory Hospitality candidate to set up and clear hospitality areas, delivering food and drink service to a high standard while supporting meetings, events, and functions.

You will ensure service areas stay clean and presentation-ready, respond to customer requests with professionalism, and collaborate with colleagues to keep service smooth and efficient in a fast-paced environment.

Qualifications

• Previous experience in a supervisory hospitality role
• A confident and supportive leadership style
• Strong communication and people skills
• A passion for customer service
• A positive, solutions-focused mindset
• High standards and strong attention to detail

Responsibilities

• Setting up and clearing hospitality areas
• Delivering food and drink service to a high standard
• Supporting meetings, events and functions
• Ensuring service areas remain clean, organised and presentation-ready
• Responding to customer requests with professionalism and care
• Working closely with colleagues to keep service smooth and efficient
• Following company procedures and service standards at all times

Skills

Supervisory hospitality experience

Leadership style

Communication skills

People skills

Customer service orientation

Solutions-focused mindset

Job description

Job Description

What you’ll be doing

• Setting up and clearing hospitality areas
• Delivering food and drink service to a high standard
• Supporting meetings, events and functions
• Ensuring service areas remain clean, organised and presentation-ready
• Responding to customer requests with professionalism and care
• Working closely with colleagues to keep service smooth and efficient
• Following company procedures and service standards at all times

Qualifications

What we’re looking for

• Previous experience in a supervisory hospitality role
• A confident and supportive leadership style
• Strong communication and people skills
• A passion for customer service
• A positive, solutions-focused mindset
• High standards and strong attention to detail

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.