BM Caterers - Front of House Supervisor

WSH Group; Salford; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Annual day off for your birthday

Michelin-starred chef masterclasses

Fully funded development courses from

Apprenticeship and career development

Freedom Friday - paid day off to-vol

Free lunch on shift

Discounts and cashback

Mental Health Charter App access

Enhanced parental leave

Paid leave for fertility treatment

Wedding/commitment day extra leave

Pension and life assurance

Job summary

BM Caterers in Salford is seeking a Front of House Supervisor to inspire a team and deliver exceptional customer service at events and daily operations.

You will supervise front of house, lead customer interactions with warmth, and develop the team while ensuring standards and smooth service.

This part-time role offers £17.02 per hour, 24 hours per week on Tue, Wed, Thu, with overtime flexibility and a supportive, busy hospitality environment.

Qualifications

• Previous experience in a supervisory hospitality role.
• Strong leadership and people management abilities.
• Excellent communication and customer service skills.
• Positive, solutions-focused mindset.
• High standards and attention to detail.

Responsibilities

• Supervising front of house service and daily standards.
• Leading customer interaction with confidence and warmth.
• Supporting, motivating and developing the team.
• Helping deliver excellent client and customer satisfaction.
• Ensuring procedures and standards are followed consistently.
• Creating a positive and collaborative team culture.
• Supporting day-to-day organisation and service flow.

Skills

Supervisory hospitality experience

Leadership

Strong communication

People skills

Attention to detail

Job description

• Compensation: GBP 17 - GBP 17.02 - hourly

Company Description

Front of House Supervisor - BM Caterers

Salary: £17.02 p/h Contract: Part Time, 24h p/w Tuesday + Wednesday + Thursday, flexibility to work overtime

Lead service with energy and confidence

We're looking for a Front of House Supervisor who can inspire a team, lead by example and help create an exceptional customer experience every day.

At BM Caterers, we believe service should feel personal, professional and full of personality. This is a great opportunity for someone ready to take the next step in their hospitality career.

What you'll be doing

• Supervising front of house service and daily standards


• Leading customer interaction with confidence and warmth


• Supporting, motivating and developing the team


• Helping deliver excellent client and customer satisfaction


• Ensuring procedures and standards are followed consistently


• Creating a positive and collaborative team culture


• Supporting day-to-day organisation and service flow

Job Description

What you'll be doing

• Setting up and clearing hospitality areas


• Delivering food and drink service to a high standard


• Supporting meetings, events and functions


• Ensuring service areas remain clean, organised and presentation-ready


• Responding to customer requests with professionalism and care


• Working closely with colleagues to keep service smooth and efficient


• Following company procedures and service standards at all times

Qualifications

What we're looking for

• Previous experience in a supervisory hospitality role


• A confident and supportive leadership style


• Strong communication and people skills


• A positive, solutions-focused mindset


• High standards and strong attention to detail

Additional Information

Why join BM Caterers?

• An annual day off for your birthday


• Monthly masterclasses with Michelin-starred chefs


• Fully funded development courses from Levels 2 to 7


• Apprenticeship and career development opportunities


• Freedom Friday - a paid day off to volunteer at a charity of your choice


• Free lunch on shift


• Discounts and cashback at a wide range of retail and leisure outlets


• 24/7 access to the Mental Health Charter App


• Enhanced parental leave


• Paid leave for fertility treatment


• Extra paid day off for your wedding or commitment day


• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we're proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don't meet every requirement, we'd still love to hear from you.