Billing Team Lead - Hybrid Role, KPI-Driven Improvement

We Are Workforce Ltd; Coventry; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

We Are Workforce Ltd is seeking a Billing Team Leader in Coventry to oversee a 3-2 hybrid work pattern, guiding a team responsible for accurate invoicing and revenue governance. You will drive performance, reporting, and KPI monitoring while ensuring compliance with contractual terms.

The role requires strong Excel skills, attention to detail, and the ability to manage multiple stakeholders across the billing lifecycle.

Qualifications

• Experience in billing roles with high volume invoicing.
• Proven ability to manage deadlines and team performance."
• Strong communication with internal and external stakeholders.
• Excellent attention to detail with strong controls mindset.
• Proficient in Excel and financial reporting techniques.
• Experience resolving billing queries and issues.

Responsibilities

• Lead, motivate, coach, and develop the Billing Administrators team.
• Manage workload allocation to meet deadlines and KPIs.
• Oversee accurate and timely production of invoices and related activities.
• Ensure billing controls comply with policies and regulations.
• Identify and implement process improvements and automation opportunities.

Skills

Billing leadership

Team management

Deadline management

Stakeholder communication

Process improvement

Attention to detail

Excel

Education

AAT qualification

Tools

M3 ERP

Job description

We Are Workforce Ltd is seeking a Billing Team Leader in Coventry to oversee a 3-2 hybrid work pattern, guiding a team responsible for accurate invoicing and revenue governance. You will drive performance, reporting, and KPI monitoring while ensuring compliance with contractual terms.

The role requires strong Excel skills, attention to detail, and the ability to manage multiple stakeholders across the billing lifecycle.