Billing Specialists

DSV; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global logistics provider is seeking enthusiastic individuals to kickstart their career as Billing Specialists in Feltham, UK. No prior experience is required as training will be provided. Responsibilities include managing billing processes, handling invoicing issues, and maintaining communication with customers and overseas agents. Ideal candidates should have a GCSE in English and Maths, strong communication skills, and an eagerness to learn.

Responsibilities

• Manage billing for customers and overseas agents
• Learn about cost management
• Address any invoicing issues
• Keep billing system up to date with client rates
• Communicate with overseas offices and customers

Skills

Communication skills

IT skills

Attention to detail

Problem solving skills

Number skills

Logical thinking

Team working

Eager to learn

Education

GCSE in English (grade Pass)

GCSE in Maths (grade Pass)

Job description

Kickstart your career as a Billing Specialist at DSV in Feltham! Are you ready to take your first step into the professional world? DSV is looking for enthusiastic individuals to join our team as Billing Specialists in Feltham. No experience? No problem! We provide all the training you need to succeed.

Responsibilities:

• Learn the Ropes: Get hands-on experience managing billing for customers and overseas agents
• Control Costs: Help us keep our finances in check and learn about cost management
• Solve Problems: Become a problem-solver by addressing any invoicing issues
• Update Systems: Keep our billing system up to date with the latest client rates
• Build Relationships: Communicate with our overseas offices, agents, and customers, Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.

Requirements:

• GCSE in English (grade Pass)
• GCSE in Maths (grade Pass)
• Relevant qualifications and industry experience are a plus.
• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Number skills
• Logical
• Team working
• Eager to learn

DSV is part of the critical infrastructure driving world trade, helping customers grow by keeping their supply chains flowing and helping to reduce the environmental footprint of their supply chains.