Billing Manager

DHL Supply Chain; Bristol; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

DHL Supply Chain is seeking a detail-oriented Billing Manager for a 12-month fixed-term contract in Bristol. The role involves overseeing the billing process, managing a team, and collaborating with stakeholders to improve operations. Join a leading supply chain business and enjoy competitive pay and benefits.

Benefits

Free confidential 24/7 GP service

Hundreds of discounts (including retail, childcare, and gym)

Affordable loans & enhanced pension scheme

24/7 employee support service

Qualifications

• Experience in managing a team.
• Ability to manage a geographically dispersed team.
• Excellent verbal and written communication skills.

Responsibilities

• Manage, motivate, and lead the billing team.
• Ensure accuracy and compliance in billing processes.
• Collaborate with various departments to enhance customer satisfaction.

Skills

Team Management

Communication

Attention to Detail

IT Literacy

Multitasking

Job description

Billing Manager

Contract Type: 12-month Fixed Term Contract

Location: Bristol (BS35 4DF)
Grade: RCS J
Hybrid Working: 3 days in office

DHL, an award-winning leading supply chain business, is seeking a detail-oriented and experienced Billing Manager to join our finance team. In this role, you will oversee the billing process, ensuring accuracy and compliance, while managing a team of billing specialists. You will collaborate closely with various departments to streamline billing operations and enhance customer satisfaction.

What does the role entail?

As part of your duties, while maintaining excellent health and safety practices, you will:

• Manage, motivate, and lead the team effectively
• Manage team performance
• Control and comply with internal accounting control processes
• Raise revenue & revenue deferral journals with supporting documentation
• Onboard new customer contracts
• Maintain billing rate cards/schedules
• Administer all automatic price increases to contracts
• Prepare billing analysis reports for the Billing Controller
• Stakeholder collaboration
• Develop and build strong and trusting cross-functional relationships with key stakeholders

What do we need from you?

We'd love to hear from you if you have the following experience, but don't hesitate to apply if you don't tick every box — we're great at spotting talent and potential in everyone:

• Experience in managing a team
• Ability to manage a geographically dispersed team
• Experience of driving a team to meet KPIs
• Excellent verbal and written communication skills — ability to communicate with stakeholders at all levels of the organization
• Organized, able to multitask, prioritize, and work to deadlines
• Great attention to detail with a high degree of IT literacy, including Excel

Why choose us?

Along with competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare, and gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you and your family, with access to free counseling and more: https://careers.dhl.com/global/en/dsc-benefits

Our approach to diversity & inclusion

We ensure our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

Be an essential part of everyday life

DHL is the global leader in supply chain management, keeping the world moving. Our expert teams work together to deliver for our customers across various industries, including retail, automotive, healthcare, and more, so they can deliver to their customers.