Billing Manager

DHL Germany; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

DHL, a leading supply chain business, is seeking a detail-oriented Billing Manager for a 12-month fixed-term contract in Bristol. The role involves overseeing the billing process, managing a team, and collaborating with various departments to enhance operations and customer satisfaction. Competitive pay and a range of benefits are offered.

Benefits

Free confidential 24/7 GP service

Numerous discounts (retail, childcare, gym)

Affordable loans and enhanced pension scheme

24/7 employee support for you and your family

Qualifications

• Experience managing a team.
• Ability to manage a geographically dispersed team.
• Strong attention to detail and high IT literacy, including Excel.

Responsibilities

• Manage, motivate, and lead the billing team effectively.
• Control and comply with internal accounting control processes.
• Prepare billing analysis reports for the Billing Controller.

Skills

Team Management

Communication

Attention to Detail

IT Literacy

Job description

Billing Manager

Contract Type: 12-month Fixed Term Contract

Location: Bristol (BS35 4DF)

Grade: RCS J

Work Arrangement: Hybrid Working - 3 days in office

DHL, an award-winning leading supply chain business, is seeking a detail-oriented and experienced Billing Manager to join our finance team. In this role, you will oversee the billing process, ensure accuracy and compliance, and manage a team of billing specialists. You will collaborate with various departments to streamline billing operations and improve customer satisfaction.

What does the role entail?

As part of your duties, while maintaining excellent health and safety practices, you will:

• Manage, motivate, and lead the team effectively
• Manage team performance
• Control and comply with internal accounting control processes
• Raise revenue & revenue deferral journals with supporting documentation
• Onboard new customer contracts
• Maintain billing rate cards/schedules
• Administer automatic price increases to contracts
• Prepare billing analysis reports for the Billing Controller
• Collaborate with stakeholders
• Develop and build strong, trusting relationships with key stakeholders

What do we need from you?

We'd love to hear from you if you have the following experience, but don't hesitate to apply if you don't meet every criterion—we value talent and potential:

• Experience managing a team
• Ability to manage a geographically dispersed team
• Experience driving a team to meet KPIs
• Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels
• Organized, able to multitask, prioritize, and meet deadlines
• Strong attention to detail and high IT literacy, including Excel

Why choose us?

Alongside competitive pay, you will have access to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Numerous discounts (retail, childcare, gym)
• Affordable loans and enhanced pension scheme
• 24/7 employee support for you and your family, including free counseling and more: https://careers.dhl.com/global/en/dsc-benefits

Our approach to diversity & inclusion

We ensure our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

Be an essential part of everyday life

DHL is a global leader in Supply Chain management, keeping the world moving. Our expert teams deliver across industries like retail, automotive, and healthcare, enabling our customers to reach their consumers effectively.