Billing Manager

DHL; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

DHL is seeking a detail-oriented Billing Manager for a 12-month fixed-term contract in Bristol. The successful candidate will oversee the billing process, manage a team, and collaborate with various departments to enhance operations and customer satisfaction. This hybrid role offers competitive pay and a range of benefits.

Benefits

Free confidential 24/7 GP service

Hundreds of discounts (including retail, childcare + gym)

Affordable loans & enhanced pension scheme

24/7 employee support service with access to free counselling

Qualifications

• Experience in managing a team.
• Ability to manage a geographically dispersed team.
• Excellent verbal/written communication skills.

Responsibilities

• Manage, motivate, and lead the billing team.
• Control and comply with internal accounting processes.
• Prepare billing analysis reports for the Billing Controller.

Skills

Team Management

Communication

Attention to Detail

IT Literacy

Organisational Skills

Job description

Billing Manager

Contract Type: 12-month Fixed Term Contract
Location: Bristol (BS35 4DF)
Grade: RCS J
Hybrid Working - 3 days in office

DHL, an award-winning leading supply chain business, is seeking a detail-oriented and experienced Billing Manager to join our finance team. In this role, you will be responsible for overseeing the billing process, ensuring accuracy and compliance, whilst managing a team of billing specialists. You will collaborate closely with various departments to streamline billing operations and enhance customer satisfaction.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• Manage, motivate, and lead the team effectively
• Manage team performance
• Control and comply with internal accounting control processes
• Raise revenue & revenue deferral journals with supporting documentation
• Onboard new customer contracts
• Maintain billing rate cards/schedules
• Administer all automatic price increases to contracts
• Prepare billing analysis reports for the Billing Controller
• Stakeholder collaboration
• Develop and build strong and trusting cross-functional relationships with key stakeholders

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Experience in managing a team
• Ability to manage a geographically dispersed team
• Experience of driving a team to meet KPIs
• Excellent verbal/ written communication skills - ability to communicate with stakeholders at all levels of the organisation
• Organised, able to multitask, prioritise and work to deadlines
• Great attention to detail with a high degree of IT literacy, including Excel

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management, and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries, including retail, automotive, healthcare and more, so they can deliver to their customers.

#DSCUKICF