Bilingual Italian & Spanish Customer Service Pro

Park Street People; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An internationally renowned company is seeking a Customer Service Representative fluent in Italian and Spanish to provide exceptional service to business customers. The role involves communicating through various channels, assisting customer inquiries, and ensuring detailed documentation of interactions. The ideal candidate will have a strong customer service background and excellent communication skills. This full-time, permanent position offers a competitive salary and company benefits.

Benefits

Competitive salary

Company benefits

Qualifications

• Proven track record in customer service roles.
• Excellent verbal and written communication skills in English, Italian, and Spanish.
• Ability to work well in a team environment.

Responsibilities

• Provide exceptional customer service via phone and email in Italian and Spanish.
• Assist with customer inquiries and resolve issues positively.
• Develop relationships with team members to ensure customer satisfaction.
• Coordinate with couriers to oversee shipments.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Fluent Italian

Fluent Spanish

Excellent communication

Team player

Job description

An internationally renowned company is seeking a Customer Service Representative fluent in Italian and Spanish to provide exceptional service to business customers. The role involves communicating through various channels, assisting customer inquiries, and ensuring detailed documentation of interactions. The ideal candidate will have a strong customer service background and excellent communication skills. This full-time, permanent position offers a competitive salary and company benefits.