Bilingual French Customer Service Specialist — Hybrid

Michael Page; Scotland; Hybrid; GBP 27,000; Full time

Job summary

A leading recruitment agency is seeking a French Speaking Customer Service professional to join a thriving industrial/manufacturing company in Lanarkshire. This full-time role entails providing exceptional customer support in both French and English. The ideal candidate will have strong communication skills and previous experience in customer service. The position offers a competitive salary of £27,000, hybrid working, and private healthcare, ensuring job stability in a dynamic environment.

Benefits

Competitive salary

Hybrid working

Private healthcare

Permanent contract

Qualifications

• Fluency in both French and English, with excellent written and verbal communication skills.
• Previous experience in customer service within the industrial/manufacturing sector is advantageous.
• Strong organisational and problem-solving skills.

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms in both French and English.
• Provide accurate product and service information to customers in a timely manner.
• Resolve customer issues and complaints with professionalism and efficiency.

Skills

Fluency in French

Fluency in English

Customer service skills

Organisational skills

Problem-solving skills

Tools

Customer management systems

Standard office software

Job description

A leading recruitment agency is seeking a French Speaking Customer Service professional to join a thriving industrial/manufacturing company in Lanarkshire. This full-time role entails providing exceptional customer support in both French and English. The ideal candidate will have strong communication skills and previous experience in customer service. The position offers a competitive salary of £27,000, hybrid working, and private healthcare, ensuring job stability in a dynamic environment.