Betting Retail Customer Advisor

Betfred Group; Rothwell; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Long-service recognition programme

Mental health support services

Employee Assistance Programme

Job summary

A leading betting company is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Key responsibilities include processing bets, engaging with customers, and maintaining a welcoming environment. Candidates must be 18+, available for flexible hours, and possess strong customer service skills. This role offers structured training, bonuses, and various employee benefits while promoting a culture of responsible gambling and inclusion.

Qualifications

• Must be 18+ and eligible to work in the UK.
• Available to work evenings, weekends, and public holidays.
• Demonstrates outstanding customer service skills.

Responsibilities

• Process customer bets promptly and accurately.
• Address customer inquiries knowledgeably.
• Support promotional events during the sporting calendar.

Skills

Customer service skills

Ability to engage customers

Eagerness to learn

Passion for sports and betting

Job description

A leading betting company is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Key responsibilities include processing bets, engaging with customers, and maintaining a welcoming environment. Candidates must be 18+, available for flexible hours, and possess strong customer service skills. This role offers structured training, bonuses, and various employee benefits while promoting a culture of responsible gambling and inclusion.