Retail Betting Host — Customer Experience & Promotions

Betfred Group Holdings Limited; Whittlesey; Remote; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Bonus schemes

Pension

Annual leave

Online GP

Wellbeing support

Maternity/Paternity pay

Long service recognition

Wagestream advance

Zusammenfassung

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our retail teams. You will greet customers, process bets, answer queries, promote promotions, and help maintain a welcoming shop environment.

You must be 18+, able to work evenings, weekends, and holidays; a passion for sports is helpful. Training is provided, and you will join a collaborative team in a role focused on safe, enjoyable customer experiences.

Qualifikationen

• Outstanding customer service skills and ability to engage all customers.
• Be 18+ and have the right to work in the UK.
• Able to work evenings, weekends, and public holidays.

Aufgaben

• Process customers’ bets in a timely and attentive manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with knowledge of products and promotions.
• Support promotional events during the sporting calendar.
• Maintain a well-presented shop environment.
• Be a team player and collaborate to improve customer experience.
• Handle cash transactions with care and accuracy.
• Follow Think 25 and age verification processes.

Kenntnisse

Customer service

Communication

Team player

Sports interest

Jobbeschreibung

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our retail teams. You will greet customers, process bets, answer queries, promote promotions, and help maintain a welcoming shop environment.

You must be 18+, able to work evenings, weekends, and holidays; a passion for sports is helpful. Training is provided, and you will join a collaborative team in a role focused on safe, enjoyable customer experiences.