Beauty Retail Assistant Store Manager — Lead & Inspire

THE BODY SHOP; Greater London; On-site; GBP 21,000 - 30,000; Full time

Job summary

The Body Shop is hiring an Assistant Store Manager in Greater London to work alongside the Store Manager and drive store performance with a customer-centric approach. You will lead the team to deliver outstanding service, manage daily operations, and contribute to achieving strong sales results on the shop floor.

With strong leadership and communication skills, you will develop staff, ensure operational standards, and foster loyalty for The Body Shop brand across front and back-of-house

Qualifications

• Experience working within a customer service and/ or beauty environment with both sales and service targets.
• Ability to coach and lead a team to deliver outstanding customer experiences.
• Strong understanding of shop operations and retail metrics.
• Willingness to work flexible hours, including holidays, nights and weekends.

Responsibilities

• Coach the team to achieve exceptional customer service standards with the store manager.
• Oversee store operations and commercial practices front and back of house.
• Influence consumer loyalty and build The Body Shop brand through daily leadership.
• Monitor sales performance and coordinate between customers, team and manager.

Skills

Customer service

Sales targets

People management

Communication skills

IT skills

Flexibility

Job description

The Body Shop is hiring an Assistant Store Manager in Greater London to work alongside the Store Manager and drive store performance with a customer-centric approach. You will lead the team to deliver outstanding service, manage daily operations, and contribute to achieving strong sales results on the shop floor.

With strong leadership and communication skills, you will develop staff, ensure operational standards, and foster loyalty for The Body Shop brand across front and back-of-house