Beauty Retail Team Leader — Lead, Inspire & Grow

The Body Shop international limited; Guildford; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Comprehensive onboarding in your new

Training hours for you & your team as

50% staff discount on regular product

30% on Gifts

Freebies - when we launch new products

Paid volunteer days

Ability to make connections with社区?

(UN) Uniform- We don't believe in

Real living wage

Opportunities to grow within the Brand

Inclusion & Belonging Networks

Résumé du poste

The Body Shop in Guildford is seeking a Customer Consultant to join our store team. You will engage customers with kindness, share product knowledge, and learn how campaigns and activism bring our brand to life.

You will coach peers, contribute to visual merchandising, and help meet sales targets in a fast-paced retail environment. We value a passion for beauty, strong communication, and a collaborative mindset.

Qualifications

• Experience in a customer facing role and a genuine passion for beauty and retail.
• Ability to communicate and listen effectively.
• Strong interpersonal skills to build rapport and provide solutions.
• Positive mindset and willingness to learn.
• Ability to multitask and work flexible hours.
• Ability to work independently with minimal direction.

Responsabilités

• Handle customer concerns efficiently and effectively, sharing feedback with Store Management as needed.
• Problem solve proactively using available resources.
• Support upkeep of store layout, visual merchandising, inventory management and other store operations as needed.
• Communicate effectively and act as a flexible and responsible role model to your team.
• Learn about the beauty market, competitors and our products.

Connaissances

Customer service

Communication

Teamwork

Adaptability

Description du poste

The Body Shop in Guildford is seeking a Customer Consultant to join our store team. You will engage customers with kindness, share product knowledge, and learn how campaigns and activism bring our brand to life.

You will coach peers, contribute to visual merchandising, and help meet sales targets in a fast-paced retail environment. We value a passion for beauty, strong communication, and a collaborative mindset.