Beauty Counter Lead: Elevate Sales & Brand Experience

The Estée Lauder Companies Inc.; Sidmouth; On-site; GBP 21,000 - 30,000; Full time

Job summary

The Estée Lauder Companies Inc. in Sidmouth is seeking a Counter Lead to support the Brand in driving sales turnover and market share while remaining consumer focused.

You will reflect a credible brand image, maximise sales through excellent service, and ensure retail standards. You will also implement local marketing initiatives, manage refunds and complaints per guidelines, and leverage digital channels to recruit and retain consumers.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Reflect a credible and professional Brand image to all internal and external consumers at all times.
• Maximise sales through selling, providing excellent service and retail standards.
• Understand daily/weekly targets.
• Deliver the Brand Strategy and local plan.
• Deliver excellence in service and maintain a zero complaints mindset.
• Be an Ambassador for the Brand and uphold brand values.

Skills

Retail experience

Customer service

Communication

Organisation

Prioritisation

Job description

The Estée Lauder Companies Inc. in Sidmouth is seeking a Counter Lead to support the Brand in driving sales turnover and market share while remaining consumer focused.

You will reflect a credible brand image, maximise sales through excellent service, and ensure retail standards. You will also implement local marketing initiatives, manage refunds and complaints per guidelines, and leverage digital channels to recruit and retain consumers.