Brand Counter Lead: Elevate Sales & Customer Experience

The Estée Lauder Companies; Matlock Bath CP; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Estée Lauder Companies is seeking a Counter Lead to support the Brand in driving sales turnover and market share through a consumer-focused approach. You will reflect a credible brand image, maximize sales through selling and service, and ensure adherence to procedures while aligning with local brand and retailer activity.

Responsibilities include delivering brand strategy locally, managing stock and merchandising, and driving a zero-complaints service culture.

Qualifications

• Experience in a fast-paced retail environment.
• Proactive self-development and learning.
• Strong commercial understanding and awareness of the industry.
• Excellent verbal and written communication with strong organisational skills.

Responsibilities

• Support brand presence and drive sales turnover through consumer-focused service.
• Manage daily replenishment and merchandising to boost sales and results.
• Deliver excellent customer service and brand standards with consistent execution.

Skills

Retail experience

Self-development

Commercial awareness

Communication & organisation

Job description

The Estée Lauder Companies is seeking a Counter Lead to support the Brand in driving sales turnover and market share through a consumer-focused approach. You will reflect a credible brand image, maximize sales through selling and service, and ensure adherence to procedures while aligning with local brand and retailer activity.

Responsibilities include delivering brand strategy locally, managing stock and merchandising, and driving a zero-complaints service culture.