Brand Counter Lead — Elevate Sales, Service & Experience

The Estée Lauder Companies; High Wycombe; On-site; GBP 23,000 - 29,000; Full time

Job summary

The Estée Lauder Companies in High Wycombe is seeking a Counter Lead to support the Brand by driving sales, delivering outstanding service and maintaining store standards. You will reflect a credible Brand image to customers and colleagues while achieving daily targets and improving the consumer experience.

You will manage daily replenishment, promotions and events, use digital tools to engage shoppers, and ensure refunds and complaints are resolved in line with company guidelines.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Skills

Experience in fast-paced retail

Self-development

Commercial awareness

Effective communication

Job description

The Estée Lauder Companies in High Wycombe is seeking a Counter Lead to support the Brand by driving sales, delivering outstanding service and maintaining store standards. You will reflect a credible Brand image to customers and colleagues while achieving daily targets and improving the consumer experience.

You will manage daily replenishment, promotions and events, use digital tools to engage shoppers, and ensure refunds and complaints are resolved in line with company guidelines.